Refund policy
Return & Refund Policy
Last Updated: May 2026
At RetroByte, customer satisfaction is important to us.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused and in its original packaging.
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The item must be in the same condition you received it.
Non-Returnable Items
We do not accept returns for:
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Used or damaged items caused by the customer
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Items returned without original packaging
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with photos of the issue.
Contact
For return or refund requests, contact us at: